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Top rated business conflict resolution and mediation books

Here are some top-rated business conflict resolution and mediation books:

1. "Getting to Yes: Negotiating Agreement Without Giving In" by Roger Fisher, William Ury, and Bruce Patton: A classic in the field of negotiation and conflict resolution, this book provides practical advice on how to negotiate effectively and reach mutually beneficial agreements.
2. "Difficult Conversations: How to Discuss What Matters Most" by Douglas Stone, Bruce Patton, and Sheila Heen: This book provides a step-by-step approach to navigating difficult conversations and resolving conflicts in a constructive manner.
3. "The Mediator's Handbook" by Jennifer E.Beer and Eileen Stief: A comprehensive guide to mediation, this book covers the principles, processes, and practices of mediation, including how to manage conflicts and facilitate negotiations.
4. "Conflict Resolution for Managers" by Paul T. Kaufman: This book provides practical guidance on how to manage conflicts in the workplace, including how to identify and address the underlying causes of conflict, and how to develop effective conflict resolution strategies.
5. "The Anatomy of Peace: Resolving the Heart of Conflict" by The Arbinger Institute: This book provides a unique approach to conflict resolution, focusing on the importance of understanding the underlying motivations and desires of all parties involved in a conflict.
6. "Dealing with an Angry Public: The Mutual Gains Approach to Resolving Public Disputes" by Lawrence Susskind and Patrick Field: This book provides a framework for resolving public disputes and managing conflicts in a constructive manner, including how to engage with angry or hostile stakeholders.
7. "Negotiation: Readings, Exercises, and Cases" by Roy J. Lewicki, Bruce Barry, and David M. Saunders: A comprehensive textbook on negotiation, this book covers the principles, processes, and practices of negotiation, including how to manage conflicts and facilitate agreements.
8. "The Conflict Resolution Toolbox: Models and Techniques for Analyzing, Diagnosing, and Resolving Conflict" by David P. Nichols: This book provides a practical guide to conflict resolution, including tools and techniques for analyzing, diagnosing, and resolving conflicts in a constructive manner.
9. "Resolving Conflicts at Work: Ten Strategies for Everyone on the Job" by Kenneth Cloke and Joan Goldsmith: This book provides practical advice on how to manage conflicts in the workplace, including how to communicate effectively, manage emotions, and build strong relationships.
10. "Mediating Dangerously: The Frontiers of Conflict Resolution" by Kenneth Cloke: This book provides a thought-provoking exploration of the frontiers of conflict resolution, including how to manage complex and high-stakes conflicts, and how to develop innovative solutions to intractable problems.

These books offer a range of perspectives and approaches to business conflict resolution and mediation, and can be useful resources for managers, HR professionals, and anyone interested in improving their conflict resolution skills.